Since the outset and in line with the Government’s guidelines, Tilemaster Adhesives has remained, and continues to remain, open and operating.

Throughout these past months we have taken swift and decisive action, implementing all of the recommended preventative measures, to ensure that the risk of infection was controlled to the lowest level possible. We are very proud of our response, but remain vigilant and are constantly reviewing the best way to provide a safer environment for our colleagues.

In relation to COVID-19 and the recent surge in the daily rate of infection, we felt it necessary to increase our internal measures beyond the latest Government guidance. The health and safety of our employees, their families and all our stakeholders is of paramount to us.

We all play an essential part during this pandemic and have a duty to ourselves, our families and our communities to ensure that we are responsible and disciplined in order to protect lives and for the continuity of the economy.

To our stakeholders, suppliers, customers and end-users, we want to reassure you all that we are doing our best to remain well positioned to support you thanks to the strength of our dedicated colleagues, that we want to again express our appreciation for, and to the strength of the Kerakoll Group.

We remain confident of our position, constantly looking ahead with a positive attitude and continuing with our investment plans, to be one step ahead for you.

Stay alert, stay safe and stay strong.

Filippo Iacconi
Managing Director
Tilemaster Adhesives Ltd

Tilemaster Adhesives, founded in 1990, continues to have customer care at the heart of everything it does. 

The excellent product range and impeccable customer service are much loved by customers across the UK. Over the years, the company has grown to supply a comprehensive range of products for the ceramic and resilient markets. 

Tilemaster Adhesives is based in Lancashire with the production facility in Leyland and distribution centre in Chorley.  

In 2020, which celebrates Tilemaster Adhesives 30th anniversary year, the company has underlined their commitment to delivering the best possible service and being at the forefront of innovation by investing in the Leyland plant.  Works have included creating new offices, extending the R&D facility, revamping two of the existing production lines and installing new automated machineries. 

The Customer Service and Commercial Teams continue to be the first point of contact for all enquiries, whether general questions, processing orders or sourcing a local stockist.  

Each region has a dedicated member of the Commercial Team who can provide one-on-one support drawing from their hands-on experience and product expertise to offer advice on products or installations. Further support is offered through site visits, where guidance is given on particular products or challenges faced. 

Tilemaster Adhesives is also regularly involved in product training and demonstration days, where customers have the opportunity to see first-hand how the formulations work and seek advice from the knowledgeable team.

An extension to the Commercial Team is the Business Development and Specification Team who work closely with architects, designers and contractors to consult, educate and advise on sustainable building materials and systems. Assistance includes drawing up specifications, proposing products and systems to the market and providing technical advice, backup and support throughout projects.