Since the outset and in line with the Government’s guidelines, Tilemaster Adhesives has remained, and continues to remain, open and operating in order to support our trading customers.

Our main priorities were to safeguard our colleagues and their loved ones as well as maintaining a high level of service to our entire supply chain.

Throughout the pandemic we have taken swift and decisive action, implementing all of the recommended preventative hygiene and social distancing measures, to ensure that the risk of infection was controlled to the lowest level possible. We are very proud of our response and there is always more that can be done so we are constantly looking at further ways to provide a safer environment to protect our colleagues.

In recent weeks, further ‘COVID-19 Secure’ guidance has been published by the Government detailing potential measures that may be applicable to help improve our overall response. We completed a Risk Assessment detailing the areas of risk, the methods already adopted to combat this risk and practices that are being developed as part of an evolving response. This full assessment is available from our Health and Safety Coordinator upon request. If you have any questions or queries about this, then please contact healthandsafety@tilemasteradhesives.co.uk.

While the infection rate continues to fall and, in turn, the Government have alleviated some restrictions, the Prime Minister has been clear that the public must continue to follow social distancing guidelines to keep coronavirus under control. We should all still be very vigilant of what is going on around us and it is down to you, as individuals, to be responsible to keep yourself, and those around you, safe especially now considering the reopening of some public places from the 4th July.

I want to, once again, thank all of the Tilemaster Adhesives employees who continue to cooperate with our measures, demonstrate incredible commitment and contribute to the successes of this business as well as a thank you to all our customers, suppliers and stakeholders who remain committed to us.

We are confident in our position, constantly looking ahead and continuing with our investment plans in order that we are one step ahead.

Stay alert, stay safe and stay strong.

Filippo Iacconi
General Manager
Tilemaster Adhesives Ltd

Tilemaster Adhesives, founded in 1990, continues to have customer care at the heart of everything it does. 

The excellent product range and impeccable customer service are much loved by customers across the UK. Over the years, the company has grown to supply a comprehensive range of products for the ceramic and resilient markets. 

Tilemaster Adhesives is based in Lancashire with the production facility in Leyland and distribution centre in Chorley.  

In 2020, which celebrates Tilemaster Adhesives 30th anniversary year, the company has underlined their commitment to delivering the best possible service and being at the forefront of innovation by investing in the Leyland plant.  Works have included creating new offices, extending the R&D facility, revamping two of the existing production lines and installing new automated machineries. 

The Customer Service and Commercial Teams continue to be the first point of contact for all enquiries, whether general questions, processing orders or sourcing a local stockist.  

Each region has a dedicated member of the Commercial Team who can provide one-on-one support drawing from their hands-on experience and product expertise to offer advice on products or installations. Further support is offered through site visits, where guidance is given on particular products or challenges faced. 

Tilemaster Adhesives is also regularly involved in product training and demonstration days, where customers have the opportunity to see first-hand how the formulations work and seek advice from the knowledgeable team.

An extension to the Commercial Team is the Business Development and Specification Team who work closely with architects, designers and contractors to consult, educate and advise on sustainable building materials and systems. Assistance includes drawing up specifications, proposing products and systems to the market and providing technical advice, backup and support throughout projects.